Terms of Service

Effective Date: August 17, 2025

At Atfenix Data Centre Private Limited (“Atfenix,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.atfenix.com or use our services.

Acceptance of Terms

By using our website or services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please discontinue use of our services immediately.

Services Provided

Atfenix provides hosting, colocation, dedicated servers, and related IT infrastructure services. The scope and details of services are defined in individual agreements or service orders entered between Atfenix and the customer.

User Responsibilities

By using our services, you agree to:

  • Provide accurate and up-to-date information when requested.
  • Use services only for lawful purposes and in compliance with applicable laws.
  • Refrain from activities that harm Atfenix’s infrastructure, other customers, or third parties.
  • Not use our services for spamming, phishing, distributing malware, or any illegal content.

Payments & Billing

  • Fees for services must be paid as per the agreed billing cycle.
  • Late or failed payments may result in suspension or termination of services.
  • All payments are non-refundable unless otherwise stated in a written agreement.

Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our services.

Service Availability & Uptime

While Atfenix strives to provide reliable services with high uptime, we do not guarantee uninterrupted availability. Scheduled maintenance, technical issues, or factors beyond our control may cause temporary disruptions.

Data & Security

  • Customers are responsible for maintaining backups of their data.
  • Atfenix employs strict security measures but is not liable for data loss, breaches, or unauthorized access beyond reasonable industry safeguards.

Intellectual Property

All content, trademarks, and materials on Atfenix.com are the intellectual property of Atfenix or its licensors. You may not copy, modify, distribute, or exploit them without prior written consent.

Limitation of Liability

To the maximum extent permitted by law, Atfenix is not liable for:

  • Any indirect, incidental, or consequential damages.
  • Loss of data, profits, or business interruptions caused by use of our services.

Termination

We reserve the right to suspend or terminate services immediately if:

  • You violate these Terms of Service.
  • Payment obligations are not met.
  • Your use of services poses a risk to our infrastructure or reputation.

Compliance & Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts located in Noida, Uttar Pradesh.

Changes to Terms

Atfenix reserves the right to update these Terms of Service at any time. The revised version will be posted on this page with an updated “Effective Date.”

Contact Us

For any questions or concerns, please reach out to us.

Support Email

[email protected]

Corporate Email

[email protected]

Mailing Address

A-61, Sector 16, Noida, Uttar Pradesh 201301, India