ATFENIX
24/7 Support
99.99% Uptime

Contact Atfenix

Our team is ready to assist you with any inquiries about our Tier 3 data center services in Delhi NCR.

Send a Message Call Us

Send Us a Message

Our Location

A-61, Sector 16
Noida, Gautam Buddha Nagar
Uttar Pradesh 201301, India

24/7 Support

Our team is always available to assist you with any critical issues

Technical Support

Immediate assistance for any technical issues with your infrastructure

+91 92119 78879

Security Operations

Report any security concerns or incidents to our SOC team

+91 92119 78879

Business Inquiries

Contact our sales team for new services and partnerships

+91 92119 78879
Frequently Asked Questions

Commonly Asked

Quick answers to common inquiries about our services

Our data center is accessible 24/7 for authorized personnel. However, we recommend scheduling visits between 9:00 AM to 6:00 PM, Monday through Friday, for the best support experience. All visits require prior authorization and security clearance.

Remote hands support is available 24/7 for all our customers. Simply call our support number (+91 92119 78879) or submit a ticket through our customer portal. Our certified technicians can assist with reboots, cable management, hardware installations, and basic troubleshooting.

We guarantee the following response times based on severity:

  • Critical (P1): 15 minutes
  • High (P2): 1 hour
  • Medium (P3): 4 hours
  • Low (P4): 8 business hours

These are part of our SLA commitments to ensure your infrastructure remains operational.

Ready to Discuss Your Data Center Needs?

Our solutions architects are available to help design the perfect infrastructure solution for your business.

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